Floor Action — Call Intake

🗣️ "Great — I'd be happy to get your free estimate set up. May I have your first and last name?"

Caller Info

First Name *

Last Name *

🗣️ "What's the best phone number to reach you at?"

Phone Number *

🗣️ "And an email address, in case we need to send anything over? — it's optional."

Email (optional)

🗣️ "Are you the homeowner there, or the property manager?"

Title *

🗣️ "And just so I note it correctly — how did you hear about Floor Action?"

Where did you hear about us?

🗣️ "Would it be okay if we send you text message or email updates about your estimate?"

Caller agreed to text messages Caller agreed to emails

🗣️ "What's the address where the work would be done?" (We only service New Jersey — if it's out of state, let them know we can't take the job.)

Project & Address Street Address *

⚠️ This address is outside New Jersey — we don't service this area. Let the caller know.

Street Address 2

City *

Zip Code *

🗣️ "Tell me a little about the project — what would you like done?"

Brief Description of Service Needed *

🗣️ "Roughly how many square feet are we talking about? A ballpark is totally fine."

Approximate sq ft *

🗣️ "Perfect — I have everything I need. Someone from the Floor Action team will call you shortly to schedule your free estimate. Is there a best time of day to reach you?"

Wrap Up Best time to call back

🗣️ "Is there anything else you'd like me to pass along to the team?"

Notes for the team

🗣️ "Thank you for calling Floor Action — have a great day!"